ikiaura
FAQ
Have questions? We’re here to help. Find quick answers about our products, ingredients, usage, and orders. At IKIAURA, we believe in keeping everything simple, clear, and transparent — so you can shop with confidence. Still need help? Our team is always here for you 💖
Q: Which skin types are IKIAURA products suitable for?
A: Our products are suitable for all skin types, including sensitive skin. The formulas are gentle and safe for daily use.
Q: How long does it take to see results?
A: Every skin is different, but most users notice visible improvement within 1–2 weeks with regular use.
Q: Are the products safe for daily use?
A: Yes! IKIAURA products are specially designed for everyday skincare routines.
Q: Are these products suitable for oily skin?
A: Absolutely! The lightweight formulas balance oily skin without adding extra grease.
Q: What is the correct order to use the products?
A: A simple routine:
Facewash → Serum → Moisturizer
Q: Can I use IKIAURA products with makeup?
A: Yes, our products work perfectly under makeup and create a smooth base for your skin.
Q: How long does delivery take?
A: Within Pakistan, delivery usually takes 3–5 working days.
Q: Is Cash on Delivery available?
A: Yes, COD is available for your convenience.
Q: How do I place an order?
A: Simply select your product, fill in your details, and confirm your order.
Q: Can I return or exchange a product?
A: If the product is damaged or there’s an issue, contact us and we will assist you promptly.
Q: What if I have a skin reaction?
A: Reactions are rare, but if you experience any issues, stop using the product immediately and contact us.
Q: Why should I trust IKIAURA?
A: Because we focus on gentle, honest, and effective skincare — no false claims, only real care for your skin.